Return Policy

Online Return Policy:  GEAR:30 will accept returns of new product that is in re-sellable condition within 30 days of the date of purchase for a full refund.  Used or damaged product will not be accepted, except in cases of warranty.  The customer is responsible for paying return shipping

Warranties: Used items may not be returned, except in the case of a warranty.  Warranties will be handled on a case-by-case basis at GEAR:30’s discretion.  If you have a potential warranty, before returning any product, please contact GEAR:30 by calling 801-732-5870 or email [email protected]
Notice: Due to safety reasons, GEAR:30 will not take returns on climbing gear, mounted skis, and helmets of any kind, even if these items appear to be unused.

Instructions for Returns:

Please send returned product to:


Product Returns

1931 S Washington Blvd

Ogden, Utah 84401

Please include a note with your name and address and a sentence or two explaining your reason for returning the product.  This will simply help speed up the return/refund process and ensure we refund the correct person.